Galena privacy note.

• Galena does not log or keep the addresses you type.
• A file you upload to a free workspace is stored encrypted. What the app reads from it is kept for 7 days, then deleted.
• The free tools run in your browser and send your file nowhere.
• We do not sell or share your information. Galena has no advertising and no tracking, and it sets no cookies.

• When you type an address, your browser sends it to galena.craftpine.com to look it up. We do not log it or store it. While the lookup runs, it keeps recent searches in memory to answer faster, and a restart clears them.
• If an address is not in the records Galena holds, the lookup asks OpenStreetMap's Nominatim service where it is. Nominatim receives the address text from our server, not your internet address. Nominatim's own privacy policy applies.
• To keep the service fair, the lookup counts requests from each internet address over the last minute, in memory only.
• We keep no access logs of lookup requests.

• What you upload, your service line file and the column choices you make, is used only to run Galena for you: to check, map, train, plan and export.
• The file you upload is stored encrypted. Each workspace has its own encryption key, kept on our server. The lines read from the file, and your column choices, are kept in the app's database, which is not encrypted, until the workspace ends, 7 days after it starts. Exports and reports you make are kept as plain files for the same time. Then we delete the workspace's files, lines, models, results and its key.
• What stays after that: a record that the workspace existed, and a log of what was done in it and when, for example that a file was uploaded. The log holds no file contents. We keep it to protect the service.
• To limit misuse, the app counts new workspaces and uploads from each internet address, in memory only, for up to a day. It also keeps daily totals for all workspaces together, with no internet addresses.
• The app's server log records which part of the app was called, when, and the result. It holds no file contents and no visitor's internet address.
• Your browser keeps your workspace key until you close the tab, and your column choices until you clear them.
• We take encrypted backups of the app's database. A backup can hold a workspace's data from the time it was taken. The key that opens a backup is not kept on the server. Old backups are not yet deleted on a schedule. A fixed keeping time will be in place by December 15, 2026.

• The Sample Designer, the Inventory Checker and Map your own city read your file in your browser. It is not sent to us.
• The Sample Designer keeps a note of each draw and the results you enter in your browser, so they survive a reload. Its "Clear results" button removes them.
• Map your own city fetches the street map from galena.craftpine.com. Those requests show which area you are looking at, not your file.

They count service lines by area. They name no address and no single line, and they leave out any area with fewer than 10 lines.

Galena's servers are run by OVH Hosting, Inc., in Canada. From November 20, 2026, a sealed copy of each backup will also be kept off these servers, and that store may be outside Canada. The pages at craftpine.com/galena are served by Vercel, as the website privacy page describes.

• You can ask what information we hold about you, and ask us to correct or delete it.
• You can ask us to delete a free workspace before its 7 days are up.
• Write to hello@craftpine.com. If we cannot resolve a concern, you can contact the Office of the Privacy Commissioner of Canada.

We may update this note. The date at the top will change, and a significant change will be named on this page. Questions: hello@craftpine.com. Craftpine Inc., Toronto, Ontario.