Galena terms of use.

• Galena shows what public records say about water service pipes, and how sure each answer is. It also gives a utility tools to check, map and sample its own records.
• It is not an inspection. Only looking at a pipe shows what it is made of.
• It is not engineering, legal, medical or health advice. To know about lead in your water, have it tested, and follow your water utility and your public health unit.
• A utility stays responsible for its own inventory, its sampling and anything it files with a regulator. Check what Galena gives you before you rely on it.

• They are free. The lookup answers 60 searches and 40 reports a minute from one internet address. We may change these limits.
• Do not use them to build a list of addresses or to look up addresses in bulk.
• If you show their answers elsewhere, say they come from Galena and name the public record each answer cites.

• Each file names the licence of the data it comes from. You must follow that licence.
• You may use, copy and share Galena's own work in the files, such as its counts, maps and results, with credit to "Galena, Craftpine Inc." and to each source the file names. Where a source's licence sets conditions, they apply to the whole file.
• The files count lines by area and never show a single home. Do not try to work out single homes from them.

• A free workspace lasts 7 days. Then we delete what is in it: the files, the lines, the models and the results. The privacy note says what stays.
• Upload only files you have the right to use. Do not upload names, phone numbers, email addresses or other details about people. Galena needs only the service line records.
• Keep your workspace key to yourself. Anyone with it can use your workspace.
• We may limit, pause or remove a workspace that breaks these terms or harms the service.
• What you make in your workspace, such as exports and reports, is yours to use.

• The Sample Designer, the Inventory Checker and Map your own city run in your browser. Your file is not sent to us.
• Their results depend on your file. Check them before you rely on them.

Do not:

• try to break into or overload any part of Galena, or get around its limits;
• copy the service, or use automated tools beyond the stated limits;
• present Galena's answers as a utility's or a regulator's official finding;
• use Galena to contact, profile or single out people, or to decide anyone's housing, insurance, credit or employment.

• Craftpine Inc. owns Galena's pages, design and code. These terms give you no rights to them beyond using Galena as described here.
• The data in the files belongs to its sources, under their licences.

Galena is provided "as is" and "as available", without warranties of any kind, express or implied. Records can be wrong or out of date, and so can Galena's answers. We may change, pause or stop any part of Galena.

To the maximum extent permitted by law, Craftpine Inc. is not liable for any indirect, incidental, special or consequential damages, or for any loss of data, profit or business, arising from your use of Galena or your inability to use it. The address check, the data files and the browser tools are free. Nothing is sold to residents. To the maximum extent permitted by law, Craftpine's total liability for any claim about Galena is limited to 100 Canadian dollars.

We may update these terms. The date at the top will change, and a significant change will be named on this page. Using Galena after a change means you accept it.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. The courts of Ontario decide any dispute about them.

Questions about these terms: hello@craftpine.com. Craftpine Inc., Toronto, Ontario.